RENT YOUR NEXT PROPERTY FROM US AND BECOME ANOTHER SATISFIED M&P TENANT

 

At Malhotra & Partners we are committed to ensuring you are looked after from the moment you enquire about one of our properties.

 

 

This section details everything you need to know from arranging a viewing to leaving us as a tenant.

 

 

 

If you are an existing tenant of ours and have a repair that you need to inform us of, please visit our repairs page or help section below.

 

 

 

RENT YOUR NEXT PROPERTY FROM US AND BECOME ANOTHER SATISFIED M&P TENANT

 

At Malhotra & Partners we are committed to ensuring you are looked after from the moment you enquire about one of our properties.

 

This section details everything you need to know from arranging a viewing to leaving us as a tenant.

 

If you are an existing tenant of ours and have a repair that you need to inform us of, please visit our repairs page or help section below.
keys2
Deposits protected by Safe Deposit Scotland.
No tenant fees.
Personal mobile numbers of senior management.
Repairs resolved in a timely fashion.
Photographic inventory shared via Dropbox.
Expert team to assist potential tenants coming from abroad.

TENANT PROCEDURES AND RESPONSIBILITIES

Step 1

Application & Tenancy

WE ARE APPROVED MEMBERS OF

VIEWING & PAPERWORK

Schedule a viewing for the property you are interested in via email or telephone.

 

Read over our terms and conditions to ensure you meet the criteria (link can be found in the help section below).

 

Email, post or bring to our office all your documentation and relevant identification.
 
Pay the deposit amount due to secure the property.

 

Once all information has been received your application will be processed and we aim to provide you with eligibility confirmation within 48 hours. 

 

If for any reason your application is rejected, all monies paid will be refunded to you.

DURING TENANCY

Rent
Your rent will always be due on the same date every month and this is always the date your tenancy agreeement commences. 
It is your responsibility to ensure the rent is paid on or before the due date.

 

Rent should always be paid by standing order or by online banking (BACS payment).

 

Deposit
After you have paid your deposit to us, we will lodge it with Safe Deposit Scotland and they will hold it for the duration of the tenancy. We have 30 days to lodge it after your tenancy has commenced.

 

Once lodged, you will receive a certificate from them which confirms your specific DAN (Deposit Account Number). You will also receive a DRN (Deposit Repayment Number). This should not kept safe and not shared with anyone.

 

Insurance
By law, the landlord of the property is required to have adequate buildings insurance in place which covers things like water or fire damage.

 

Buildings insurance does not cover tenants possessions, therefore we would advise our tenants to have an adequate contents policy in place.

 

By having this all your personal possessions would be covered for fire, damage or theft. You will also have the option of adding fridge/freezer food cover in the event of the fridge/freezer malfunctioning.

 

The landlord is not required to reimburse you for any personal items damaged or stolen.

COUNCIL TAX & UTILITIES

After you have signed your tenancy agreement it is your legal responsibility to ensure you contact the local authority and register yourself on the council tax. You must also do the same for the gas and electricity.

 

Details of the relevant authority and gas & electricity suppliers will be provided to you by us.

 

We will also provide you with the opening meter readings taken prior to you moving in.

Step 2

Repairs & Maintenance

WE USE APPROVED CONTRACTORS

GARDEN & HEDGES

Prior to your tenancy commencing we will arrange to have our gardener cut the grass and trim any hedges that may be present.

 

It is then your responsibility as the tenant to ensure the garden and any hedges are maintained throughout the tenancy.

BOILER

You should familiarise yourself with topping up the boiler pressure as lack of heating and no hot water could be a cause of low pressure.

 

Boiler pressure should always be between 1-2 bar on the pressure gauge.

 

If your pressure is a 0, you have no pressure in the boiler.

 

It is simple to top up your pressure and you should look under the boiler for a filling loop (silver hose connected to two pipes). The filling loop will have one, or sometimes two, black taps, which should be opened to allow the flow of water into the boiler.

 

If for any reason you are unable to do this, you should contact our office for further assistance.

GAS & ELECTRICS

You should familiarise yourself with the fuse box and gas meter in the property.

 

Often an appliance or electrical item can trip a fuse in the fuse box, leaving the whole property without electricity.

 

To resolve this you would simply go to the fuse box and look for the switch that is in the down position (the rest should be up) and put the tripped switch back up.

 

If you smell gas in the property we would always advise you shut off the main gas valve in the property and call us or Transco immediately.  By closing the main gas valve, you are stopping the flow of gas coming into the property.

 

Bulbs
Before you move into a property we will ensure all bulbs, including ones in the fridge and oven are in full working order. If for any reason throughout the tenancy a bulb stops working, it is your responsibility to ensure they are changed.

 

Alarms
All our properties are fitted with Smoke alarms (hallway and living room) and a heater detector (kitchen). We will ensure they are in full working order prior to you moving in.

 

If for any reason they stop working or continually beep every 10 – 15 seconds, this could be an indication the 9v battery needs replaced.

 

It is your responsibility to replace the batteries and if you need any advice on how to do this, please call us.

Step 3

Ending The Tenancy

THINKING OF LEAVING US?

NOTICE PERIOD

As per the terms of the Private Residential Tenancy Agreement, you are required to provide us with a minimum of 28 days notice, should you wish to terminate the contract.

 

The landlord is required to provide the tenant with a minimum of 28 days notice if the tenancy has been running for 6 months or less. If however the tenancy has elapsed 6 months, the landlord is required to provide 84 days notice to the tenant.

CHECK OUT

When it is time for you to vacate the property you must ensure it is deep cleaned throughout and all your personal belongings and items of food have been removed and disposed of. We have detailed a guideline of all areas that should be looked at with care. This can be found in the cleaning checklist below.

 

On the date of vacating you must ensure you note down the final gas and electricity meter readings (we will also do this when we conduct our final inspection), and close these accounts to the final readings. You must also ensure you close your council tax account.

 

The keys for the property should always be returned to our office, unless agreed otherwise.

DEPOSIT REFUND

Once we have conducted our final inspection of the property and you have forwarded copies of your final gas, electricity and council tax bills, we will authorise Safe Deposit Scotland to release your deposit.

 

Should there be any disputes / discrepancies of how the property was left, we will always try to work with you and reach an amicable solution.

 

If for any reason this cannot be resolved between us and you, Safe Deposit Scotland would oversee any dispute.

Send us a message if you need further assistance or advice.

HELP SECTION

Documents | Telephone Numbers | Websties

This section will provide you with documents, telephone numbers and web links you may require before, during and after your tenancy.

Thinking of renting from us?
Q&A’s relating to the tenancy.
Are you leaving the property?
Thinking of renting from us?
Q&A’s relating to tenancy.
Leaving the property?

HELPFUL TELEPHONE NUMBERS

Gas & Electricity Suppliers

 

Scottish Gas         

08000480202

 

Scottish Power   

08000270072

 

NPower                 

08000733000

 

Scottish Hydro 

0800300000

 

Eon                       

03450599905

 

First Utility           

01926320700

 

Ovo Energy           

08003583523

 

Local Authorities

 

Glasgow City Council

01412875050

 

East Renfrewshire Council     

01415773002

 

Renfrewshire Council             

03003000300

 

South Lanarkshire Council   

03031231015

 

North Lanarkshire Council

01698403200

 

West Dunbartonshire Council

01389737700

 

East Dunbartonshire Council

03001234510

                         
SMELL GAS?

Call Transco       

0800111999

 

 

NO WATER?

Call Scottish Water

08000778778

 

You can also check their Website incase of any burst mains in your area.

 

 

Nuisance Neighbours?

 

You can contact Community Safety Glasgow on 01412876688 or visit their Website for further help.

 

THINKING OF LEAVING US?

Send us a message if you need further assistance or advice.